Over the past 4 months I have done 3 or 4 FCC Informal Complaint rebuttals.
I've spoke to Tech Support and Executive Escalations over a dozen times each.
12+ techs, and 3+ bucket trucks have came out.
The PW7 has been replaced twice.
I post my results here, and on social media more then once, I email speed test and ping plotter results showing the problem to Support, and the Field Supervisor, multiple times, and tell the actual Cox techs, but my service is still poop.
I've finally gave in to ordering slower ATT internet.
