Forum Discussion

skohon25's avatar
skohon25
New Contributor III
4 years ago

Gigablast Extremely Low Upload Speed + Great Download Speed

Hello, For the past week we have experienced a lot of issues with our service.  I am a video game streamer and we also stream all of our TV content. For the past year, we had zero issues and I neve...
BenS1's avatar
BenS1
Former Moderator
Hi @Skohon25,

Are you able to post some screenshots of a few traceroutes, WinMTRs, or PingPlotter results? Also are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you bypass the splitter/amplifier and plug it directly into the wall from the modem?

Ben S.
Cox Support Forums Moderator
skohon25's avatar
skohon25
New Contributor III
4 years ago

There have been 6 T3 Time-Outs already this am.