OKC Exactly same here, horrible upload speeds for 3 years now off and on. I had to call corporate and file a complaint in order for it to be fixed. I had seven techs come to my house over a 5 month time span and tell me there is no problem, when I could prove to them there obviously was a problem. The problem was amplifier power levels in the outside plant the entire time...it almost always is! I see post after post with the exact same complaint "Slow upload". Yet, for some reason the outside plant tech is never involved. COX you have a problem, address it. Stop sending customers on this perpetual merry go round of tech visits. We recently had an ice storm and ever since then it's back to 1M upload. CALL CORPORATE and file a complaint it's the only way apparently to involve the outside line techs in the issue, in order to get them to do their job.
