I totally agree. I been paying for it for about 2 years now. The download seems find but, the upload is never around the 35mbps upload like they advertise. I might get 3 mbps if I a lucky. Right now I am getting 658 kbps and, I am getting warning saying that I will be banned some of the games that I play because the ** internet. I have had them come out to fix it 3 or 4 times now. Nothing has changed. Then a few days ago I decided to see how I can switch ISPs unfortunately I have to move but, that is ok with me. While looking for a new isp I found that at&t offers 2gbps upload and, download for $110 a month. As a extra bonus you get hbo max with it. So now since I can't really spend my free time as after work by play some video games with my friends. I have decided to dedicate my free time in telling people that uses cox internet that they are getting ripped off. I hope you. Since you also know that cox is garbage. Will help do the same :3