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nhluhr's avatar
nhluhr
New Contributor II
5 years ago

Gigablast service, works after modem reset but ~daily gets capped to 10Mbps

I recently noticed frequent (daily) drops in my internet speed and now that I've been paying attention, I want to share the symptoms and get suggestions on what may be the best solution. It started...
  • nhluhr's avatar
    nhluhr
    5 years ago

    Hi, I just wanted to follow up to say thank you!  A technician came today and did some testing to determine my service cable needed grounding (it was a straight run all the way from pole to modem with no grounding blocks, terminals, or junctions) and a 'pad' to bring the Tx numbers into spec.  Ever since, the connection has been totally stable and reliable.  Problem solved!