Have you been lied to by Cox?
During the latter part of 2021 I noticed my internet usage chart had stopped working. After a few weeks it return and it had changed. The usage had increased tremendously. Cox had changed the way of metering. I realized if I didn't change to unlimited internet my bill would become very high in the next billing period. I changed my speed to the gigablast speed and changed my allowed usage to unlimited. They charged me $100 for a service call during which the service person did nothing. My new bill was to be $187.50 for internet and phone. I do not get TV from Cox.
After the service person left I noticed that my download speeds were in the 500 or half a gigabyte speed range. It never changed. This afternoon I officially changed my speed through the website. My speed is exactly the same as before but my bill has gone down to $160.00 per month for exactly what I had before. This is typical Cox. They are not our friends in the digital age or in any age. The day will come when Cox will not be a monopoly that cares nothing for its users. When the FCC gives the ok for new carriers, Cox can go away..After more than 25 years, I will not miss them for one second.
