We’ve struggled with cox for 1.5 years and the past month has only gotten worse. Our neighbors all complain and many have switched to Verizon or Tmobile for better service. I can’t seem to elevate our issues as everything online automated. Who can I reach out to?
Hi Bskaufmann,
I apologize for the trouble you have been having with our service and for the experience you have had intrying to get help with this. Please contact us privately so we can help our email address is cox.help@cox.com please be sure to include your name full street address and a link to this forum post.
Greg
Call Cox tech support, and request escalation to CAG. They will be able to help you!
