I am at a complete and utter loss...
Since I went back to Cox almost two months ago, I have not one day, yes, not ONE day, had continuous internet coverage. It simply dies and all my devices lose connection and I have chatted, I have ...
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Unfortunately you better get used to it.it. I have been dealing with poor service and even had one of their crews cut my ATT phone line that they would not fix. Data speeds average below 100 download, just excuses and no resolution. My service has been out from 5:00pm to 8:00am the past few nights, "working to get you back on line" Just not after 5:00 and before 8:00..... I'm without service RN!
I've been with then 30 years, trust me they don't care and it doesn't get better....
Good morning. I apologize for the experience you have had. I understand there's never a convenient time for us to work in the area to improve the service. We try to do as much work as possible during the overnight hours. I'd like the opportunity to assist you; however, the public forum isn't suited to protect the personal information I will need to do so. Please reach out to us on Twitter at CoxHelp, visit us on Facebook at https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it.
