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clapperloader's avatar
clapperloader
New Contributor
7 years ago

I

 I check my modem stats at least once a week.


Today I found the following:

Sun Sep 30 00:24:48 2018  Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;

CM-MAC=00:40:36:4e:aa:ea;CMTS-MAC=00:25:84:57:11:c5;CM-QOS=1.1;CM-VER=3.1;"

Sun Sep 30 17:07:17 2018   Warning (5) Dynamic Range Window violation"


From what I have read online this is something at COX that needs to be fixed.Can a ticket be issued from here or do I need to call in?

  • Hi Clapperloader,

    Please email us at Cox.Help@cox.com with your name and address and a link to this forums.

    Thank you,

    Dustin
    Cox Forums Support Moderator