Forum Discussion

RawToast23's avatar
RawToast23
Visitor II
2 months ago

Inconsistent and Incorrect Outage Information - Extremely Frustrating

I’m beyond frustrated with the way Cox has handled communication about a planned network outage this week. The lack of clarity and consistency in the information provided has been infuriating. Here’s...
outage
ChrisJ2's avatar
ChrisJ2
Moderator
2 months ago

Hi, there. The purpose of Cox Forums is to allow customers to discuss technical topics related to residential Cox residential services with other customers. For questions, comments, and concerns regarding outages, billing, or other account-specific issues, we request that you reach out to us on Twitter at CoxHelp, visit us on Facebook at https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com.