Increased Internet Traffic - New Orleans
The Cox mobile app has been displaying at Increased Internet Traffic that is "affecting the consistent delivery of services to your home" for about two weeks.
And it has been inconsistent. What is going on?
Forum Discussion
- @Kcmike
If you are receiving that message from the app WiderMouthOpen is correct about node congestion. That would mean a network issue has been identified in your area that may be causing intermittent service interruptions. Our teams are currently working towards a resolution. The primary account holder can see outage alerts and updates through our Cox App from their smartphone or tablet anytime, anywhere.
Apple Devices - itunes.apple.com/.../id415894489
Android Devices - play.google.com/.../details.
Jonathan J
Cox Moderator Yes my email freezes alot
- @Roach1954
Can you provide a few more details and your email freezing and are you experiencing this on webmail or a 3rd party client?
Jonathan J
Cox Moderator
- @MoMoneyLA
We're unable to provide the information you seek regarding node utilization and split status/planning.
That's not information made available to support teams like ours. If you are currently having any issues we are happy to investigate. Simply email your full name and complete address to cox.help@cox.com. This will allow us to check your modem signal levels.
Jonathan J
Cox Moderator
