Intermittent Critical Modem Events
Recently I have been encountering upstream issues which appear to be tied to critical priority (tier 3) events in my modem's event log. I can still hear people talking to me over VoIP, but I cannot t...
Forum Discussion
Wish I could help, but I'm having the same problem. I did finally call in one day and get a very knowledgeable technician who found a mis-configuration on the cox side. things improved for a month, but now I'm right back to the T4 and T3 Ranging issues.
I had hopes of a technician to come out and check, but it sounds like that isn't very useful either. If I had another option, I'd be taking it.
@shallbetter
You can also email your account information so we can investigate.
Jonathan J
Cox Moderator
