I have had issues from the Las Vegas area since April. There was a time where my internet went out for a week and it was fast when it came back up and then it stopped again for 3 days and now it goes in and out. Every time I went on the Cox website it said there was some kind of issue but now it seems like it is normal operations and they never have good enough solutions besides trying to blame you.
I don’t rent their cheap modems/routers and instead I have gone through 4 different modems and 4 different routers thinking they were the issue, have had them change my lines and moved my modem to 3 different locations and made sure not to use splitters but every year it is some other issue with this company.
Hoping centurylink picks up the pace cause I am tired of the subpar service being provided.
I'm also having a similar problem in Henderson. Just upgraded service, even got a cox router cause it was supposed to give me more speed. For the past month since the upgrade its been worse....so much worse. I'm getting like 4.0 for my download speed and paying for WAY more then that. I've talked to the techs. Have someone coming out later this week. Not happy about it at all.
