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Geaux_Laura's avatar
Geaux_Laura
New Contributor
7 years ago

Intermittent Wifi Connectivity Issues and SLOW connection

I pay for the premier internet service, but seem to get anything BUT... it's slow like dial up many times or just stops responding, which doesn't make sense since I can test my speed at times and see 35.9 mbps download and 6.88mbps upload.

I know I have quite a few devices connected, which is why I pay for better internet service, but only 2 or 3 at a time that are actually streaming or internet browsing. I checked my channels and have adjusted to account for a lot of neighborhood cross-pollination, but no luck. Tried 

On my Netgear Gateway C3600BD modem logs, I see a ton of error logs. Any advice is appreciated. This has been ongoing for quite a while, and usually the response is to reset the modem, but that's getting old.

2018-01-06, 21:33:54.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-06, 21:33:06.0 Notice (6) TLV-11 - unrecognized OID;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 18:14:08.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 14:37:35.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 14:37:03.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 14:36:15.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 14:35:43.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 14:34:55.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 14:34:23.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 14:33:35.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 14:33:03.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 14:32:16.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 14:31:43.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 14:30:56.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 14:30:23.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 13:16:15.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 13:15:10.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 08:08:25.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 08:07:20.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 08:06:45.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 08:05:40.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 08:05:06.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 08:04:01.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 08:03:26.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
2018-01-05, 08:02:21.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=b0:7f:b9:b2:6a:78;CMTS-MAC=2c:86:d2:88:a2:ad;CM-QOS=1.0;CM-VER=3.0;

  • Hello,

    Do you have and splitters or signal amps plugged up to the cable line going to the modem?

    Thanks,

    Allan - Cox Support Forums Moderator.