Internet down
My internet keeps going down all day. I contacted customer service chat, they said their systems are down and can't help me. To keep trying back later. No reported outages. I would like a credit for ...
Forum Discussion
Hi Shannon, thank you for reaching out to the Social Media Team and being a valued Cox family member. I work from home, so I know how important it is to have reliable internet service. I am happy to check your area status and review your account. Please feel free to contact us through Social Media, Facebook, X (formerly Twitter), or email us at cox.help@cox.com. Please include a link to this theread in your message. Thank you for your patience,
Hi iruhl, OUr Forums community members won't be able to assist you with this issue. Please feel free to contact us through Social Media, Facebook, X (formerly Twitter), or email us at cox.help@cox.com. You may also reach out to us via our toll-free number, 1-800-234-3993, or Live Online Chat: https://www.cox.com/residential/contactus.html
Please include a link to this thread in your message.
Thank you for your patience,
Hi Tony, Hi Mj, I am happy to help troubleshoot internet issues and check your area status. Please feel free to contact us through Social Media, Facebook, X (formerly Twitter), or email us at cox.help@cox.com. You may also reach out to us via our toll-free number, 1-800-234-3993, or Live Online Chat: https://www.cox.com/residential/contactus.html
Please include a link to this thread in your message.
Thank you for your patience,
