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pandas's avatar
pandas
New Contributor
7 years ago

Thanks, just going to add more status pages, as the signal jumps wildly:

Connection

The status listed show the connection state of the cable modem. They are used by your service provider to evaluate the operation of the cable modem.

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 405000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
DOCSIS Network Access Enabled Allowed

Downstream Bonded Channels
Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables
41 Locked QAM256 405000000 Hz 3.4 dBmV 40.7 dB 0 0
5 Locked QAM256 807000000 Hz 2.2 dBmV 39.3 dB 0 0
6 Locked QAM256 813000000 Hz 2.1 dBmV 39.2 dB 0 0
7 Locked QAM256 819000000 Hz 2.0 dBmV 39.2 dB 0 0
8 Locked QAM256 825000000 Hz 1.9 dBmV 39.2 dB 0 0
13 Locked QAM256 855000000 Hz 1.2 dBmV 38.6 dB 0 0
14 Locked QAM256 861000000 Hz 1.2 dBmV 38.7 dB 0 0
15 Locked QAM256 867000000 Hz 1.1 dBmV 38.6 dB 0 0
16 Locked QAM256 873000000 Hz 1.0 dBmV 38.6 dB 0 0
17 Locked QAM256 879000000 Hz 0.8 dBmV 38.5 dB 0 0
18 Locked QAM256 885000000 Hz 0.7 dBmV 38.7 dB 0 0
19 Locked QAM256 891000000 Hz 0.3 dBmV 38.4 dB 0 0
20 Locked QAM256 897000000 Hz 0.4 dBmV 38.4 dB 0 0
21 Locked QAM256 903000000 Hz 0.2 dBmV 38.4 dB 0 0
23 Locked QAM256 915000000 Hz 0.2 dBmV 38.2 dB 0 0
24 Locked QAM256 921000000 Hz 0.1 dBmV 38.2 dB 0 0
25 Locked QAM256 927000000 Hz 0.3 dBmV 38.3 dB 0 0
26 Locked QAM256 933000000 Hz 0.5 dBmV 38.3 dB 0 0
27 Locked QAM256 939000000 Hz 0.5 dBmV 38.3 dB 0 0
28 Locked QAM256 945000000 Hz 0.5 dBmV 38.3 dB 0 0
29 Locked QAM256 951000000 Hz 0.4 dBmV 38.3 dB 0 0
33 Locked QAM256 357000000 Hz 2.5 dBmV 40.6 dB 0 0
34 Locked QAM256 363000000 Hz 2.5 dBmV 40.3 dB 0 0
35 Locked QAM256 369000000 Hz 2.6 dBmV 40.5 dB 0 0
36 Locked QAM256 375000000 Hz 2.6 dBmV 40.5 dB 0 0
37 Locked QAM256 381000000 Hz 2.9 dBmV 40.4 dB 0 0
38 Locked QAM256 387000000 Hz 3.0 dBmV 40.4 dB 0 0
42 Locked QAM256 411000000 Hz 3.4 dBmV 40.6 dB 0 0
43 Locked QAM256 417000000 Hz 3.5 dBmV 40.7 dB 0 0
44 Locked QAM256 423000000 Hz 3.4 dBmV 40.5 dB 0 0
45 Locked QAM256 429000000 Hz 3.6 dBmV 40.7 dB 0 0
46 Locked QAM256 435000000 Hz 3.5 dBmV 40.5 dB 0 0
159 Locked Other 300000000 Hz 0.0 dBmV 41.8 dB 9558 0

Upstream Bonded Channels
Channel Channel ID Lock Status US Channel Type Frequency Width Power
1 1 Locked SC-QAM 18400000 Hz 3200000 Hz 35.5 dBmV
2 2 Locked SC-QAM 23300000 Hz 6400000 Hz 37.0 dBmV
3 3 Locked SC-QAM 29800000 Hz 6400000 Hz 38.0 dBmV
4 4 Locked SC-QAM 36300000 Hz 6400000 Hz 39.5 dBmV

Current System Time: Tue Jan 2 10:42:35 2018

Connection

The status listed show the connection state of the cable modem. They are used by your service provider to evaluate the operation of the cable modem.

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 405000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
DOCSIS Network Access Enabled Allowed

Downstream Bonded Channels
Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables
41 Locked QAM256 405000000 Hz 3.1 dBmV 40.7 dB 0 0
5 Locked QAM256 807000000 Hz 2.2 dBmV 39.3 dB 0 0
6 Locked QAM256 813000000 Hz 2.1 dBmV 39.2 dB 0 0
7 Locked QAM256 819000000 Hz 2.0 dBmV 39.2 dB 0 0
8 Locked QAM256 825000000 Hz 1.9 dBmV 39.3 dB 0 0
13 Locked QAM256 855000000 Hz 1.3 dBmV 38.7 dB 0 0
14 Locked QAM256 861000000 Hz 1.2 dBmV 38.8 dB 0 0
15 Locked QAM256 867000000 Hz 1.1 dBmV 38.7 dB 0 0
16 Locked QAM256 873000000 Hz 1.0 dBmV 38.9 dB 0 0
17 Locked QAM256 879000000 Hz 0.8 dBmV 38.7 dB 0 0
18 Locked QAM256 885000000 Hz 0.7 dBmV 38.8 dB 0 0
19 Locked QAM256 891000000 Hz 0.3 dBmV 38.5 dB 0 0
20 Locked QAM256 897000000 Hz 0.5 dBmV 38.6 dB 0 0
21 Locked QAM256 903000000 Hz 0.2 dBmV 38.5 dB 0 0
23 Locked QAM256 915000000 Hz 0.2 dBmV 38.4 dB 0 0
24 Locked QAM256 921000000 Hz 0.1 dBmV 38.0 dB 0 0
25 Locked QAM256 927000000 Hz 0.3 dBmV 38.3 dB 0 0
26 Locked QAM256 933000000 Hz 0.5 dBmV 38.3 dB 0 0
27 Locked QAM256 939000000 Hz 0.5 dBmV 38.4 dB 0 0
28 Locked QAM256 945000000 Hz 0.5 dBmV 38.4 dB 0 0
29 Locked QAM256 951000000 Hz 0.4 dBmV 38.3 dB 0 0
33 Locked QAM256 357000000 Hz 2.5 dBmV 40.5 dB 0 0
34 Locked QAM256 363000000 Hz 2.5 dBmV 40.4 dB 0 0
35 Locked QAM256 369000000 Hz 2.6 dBmV 40.5 dB 0 0
36 Locked QAM256 375000000 Hz 2.7 dBmV 40.4 dB 0 0
37 Locked QAM256 381000000 Hz 2.9 dBmV 40.5 dB 0 0
38 Locked QAM256 387000000 Hz 3.0 dBmV 40.6 dB 0 0
42 Locked QAM256 411000000 Hz 3.3 dBmV 40.6 dB 0 0
43 Locked QAM256 417000000 Hz 3.5 dBmV 40.6 dB 0 0
44 Locked QAM256 423000000 Hz 3.4 dBmV 40.7 dB 0 0
45 Locked QAM256 429000000 Hz 3.6 dBmV 40.6 dB 0 0
46 Locked QAM256 435000000 Hz 3.5 dBmV 40.7 dB 0 0
159 Locked Other 300000000 Hz 8.0 dBmV 41.8 dB 9562 0

Upstream Bonded Channels
Channel Channel ID Lock Status US Channel Type Frequency Width Power
1 1 Locked SC-QAM 18400000 Hz 3200000 Hz 35.5 dBmV
2 2 Locked SC-QAM 23300000 Hz 6400000 Hz 37.0 dBmV
3 3 Locked SC-QAM 29800000 Hz 6400000 Hz 38.0 dBmV
4 4 Locked SC-QAM 36300000 Hz 6400000 Hz 39.5 dBmV

Current System Time: Tue Jan 2 10:42:56 2018

Some channels are seeing a 9+ power movement in a few seconds, repeatedly.

This correlates with the dynamic range issues that kick me off the internet:

Event Log

The table below contains the log of events that the SB8200 has detected. This log can be important to the service provider to help diagnose and correct problems, if any should occur.

TimePriorityDescription
1-2-2018, 10:43:52 Warning(5) "Dynamic Range Window violation"
1-2-2018, 9:42:22 Notice(6) "TLV-11 - unrecognized OID;CM-MAC=90:9d:7d:2e:92:c1;CMTS-MAC=00:42:5a:1d:4c:ed;CM-QOS=1.1;CM-VER=3.1;"
1-1-1970, 0:0:45 Warning(5) "DHCP WARNING - Non-critical field invalid in response ;CM-MAC=90:9d:7d:2e:92:c1;CMTS-MAC=00:42:5a:1d:4c:ed;CM-QOS=1.1;CM-VER=3.1;"
1-1-1970, 0:0:43 Notice(6) "Honoring MDD; IP provisioning mode = IPv4"
1-1-1970, 0:0:33 Critical(3) "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=90:9d:7d:2e:92:c1;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;"
1-1-1970, 0:0:37 Critical(3) "No Ranging Response received - T3 time-out;CM-MAC=90:9d:7d:2e:92:c1;CMTS-MAC=00:42:5a:1d:4c:ed;CM-QOS=1.1;CM-VER=3.1;"
1-1-1970, 0:0:33 Critical(3) "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=90:9d:7d:2e:92:c1;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;"
12-31-2017, 17:55:47 Critical(3) "No Ranging Response received - T3 time-out;CM-MAC=90:9d:7d:2e:92:c1;CMTS-MAC=00:42:5a:1d:4c:ed;CM-QOS=1.1;CM-VER=3.1;"
1-1-1970, 0:0:38 Critical(3) "No Ranging Response received - T3 time-out;CM-MAC=90:9d:7d:2e:92:c1;CMTS-MAC=00:42:5a:1d:4c:ed;CM-QOS=1.1;CM-VER=3.1;"
1-1-1970, 0:0:33 Critical(3) "SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=90:9d:7d:2e:92:c1;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;"
12-31-2017, 13:19:57 Critical(3) "No Ranging Response received - T3 time-out;CM-MAC=90:9d:7d:2e:92:c1;CMTS-MAC=00:42:5a:1d:4c:ed;CM-QOS=1.1;CM-VER=3.1;"