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- WiderMouthOpenEsteemed Contributor
Have you signed into Cox.com and check for outages? Things break all the time. Surprised you haven't had a issue until now.
- DarkattHonored Contributor
Sometimes repairs take 1-3 days. Analyze the fault, install parts, testing/further repairs may be necessary. It's not always as easy as replace/done.
- JonathanJFormer Moderator@takers91,
I sincerely apologize your service is down. I understand the importance of having reliable service. I'd be happy to investigate when you have a moment, please email your full name and address to cox.help@cox.com. Also, include a link to this thread.
Jonathan J
Cox Moderator
- iBloodhunterTVNew Contributor II
ya same thing for me.. it seem like as soon as i want to use it a lot it goes out.. most times the upload goes to **.. after a few days of using it.
- TiffanyRFormer ModeratorHello IBloodhunterTV,
I am sorry that you have experienced speed and internet issues recently. I have provided some steps that you can take to help diagnose and resolve the speed issues on your thread at forums.cox.com/.../why-does-it-seem-cox-does-not-care-about-upload-speeds. Please let us know how it goes.
Tiffany R.
Cox Support Forum Moderator
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