Forum Discussion

sjo102784's avatar
sjo102784
Contributor
7 years ago

Internet Issues - Consistent Lost Packets North Phoenix, Arizona

Hello: I've been a Cox customer since we moved out to Arizona (about 5 years ago) and have experienced this issue intermittently since.  I've had techs out on site multiple times, each giving me a ...
BooPacketLoss's avatar
BooPacketLoss
New Contributor III
7 years ago

https://imgur.com/a/MPiVvxf .  When are we going to get an explanation for this upload packet loss? I don't think that COX understands that the average gamer has known how to restart their modem and hardwire a connection since the beginning of time and there is no point in recycling that PR speak. The problem is with COX's routing to Amazon servers and they need to acknowledge it.