Internet outage
My Internet has been down since 8/3. My neighbor next door and behind me all have internet access, but not to my house. Why am I the only one in my area affected? After 5 days of working on this, the...
Forum Discussion
I’m just tagging here cuz I don’t know how this forum works. I’m having the same problem using a new modem from Cox. Modem would be up a few seconds then it goes down. Does it intermittently the whole day!
Hello. I'm sorry to hear you have been having trouble with your internet since getting a new modem. This certainly is not the experience we want you to have. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
