Forum Discussion

aclee0804's avatar
aclee0804
New Contributor
5 months ago

Internet problem

  1. My internet is getting slower. Sometimes it is completely off. I have to reboot the modem several times a day. When I contact Cox, they always said that they detected no problem from their end. Should I get a new modem? The existing one is two-three years old.
  • GregP1's avatar
    GregP1
    Moderator
    5 months ago

    Hi, I apologize you are having trouble with our service.  I will be glad to check on this Please contact us privately. Our email address is cox.help@cox.com Please include your full street address and a link to your forum post.