Internet service shows "Service Interrupted"
All the old threads have been locked, needed to start this one. It has shown Interrupted for well over a month. Can I get this corrected to show "Service Connected" in green on my account overview pa...
Forum Discussion
I too been having the same issue. Online it says "service interrupted" While some of my devices connect to the WIFI, I have a few that do not connect "authorization error". Do you know what my issue could be? I have reset my modem numerous times, but the issue is not fixed.
Hi Envsci. If you have a few devices that are getting authorization error, you will need to forget the network on those devices and then connect again so it will ask for your network password and then type it in again. Thanks, Lisa - Cox Support Forums Moderator
I have tried that numerous times. Also restarted my phone after. Still not working. Are there any other options?
- Hi Envsci,
What results are you seeing completing a factory reset by holding the reset button on the WiFi Modem for 10 seconds, and connecting to the default network?
Dustin
Cox Support Forums Moderator
