Forum Discussion
KMDonlon
New Contributor III
My internal wiring and everything related to my home has been serviced prior, most recently a maintenance team had worked on my fiber lines outside my home. I believe the issue remains on your side. Please see what your support team can do to resolve this, you have resolved this in the not so distant past via some sort of escalated ticket. See the past threads on this subject. Thank you
ChrisL
7 years agoFormer Moderator
@KMDonlon
I recall there being issues in the past however nothing at this time suggesting there are ongoing concerns. If you're not currently seeing problems you can safely disregard that message.
-Chris
I recall there being issues in the past however nothing at this time suggesting there are ongoing concerns. If you're not currently seeing problems you can safely disregard that message.
-Chris
- KMDonlon7 years agoNew Contributor III
Thanks ChrisL, I guess my question is why does it show interrupted if in fact it is not? I know I can disregard it however I would prefer it to show accurate information. See if you guys can do anything to correct the error. Thank you.
- KMDonlon7 years agoNew Contributor III
Why is my thread marked RESOLVED when it is not? TV service shows connected yet Internet still shows interrupted???
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