Internet service shows "Service Interrupted"
All the old threads have been locked, needed to start this one. It has shown Interrupted for well over a month. Can I get this corrected to show "Service Connected" in green on my account overview pa...
Forum Discussion
as long as your internet connection is stable and speeds are on the fair range, you really shouldn't worry about what the website shows. It might be a glitch on the web end.
I am experiencing the same thing about 2 weeks here in Oklahoma, they are currently rolling out the docsis 3.1 capability. Which I have had the modem for, two days ago noticed I do have docsis 3.1 channel in my modem status page.
I have a feeling that is what's going on with your situation or as I said could be a system glitch. You should be good. If you have a signal amplifier, if they recently upgraded something on the street and your amplifier now not needed, that might be another reason. But I bet cox rolling out docsis 3.1 in your region.
I am on fiber and a RFoG on the house, should not be any glitches as far as I'm concerned. The connection status needs to be correct or remove it from the account page and Cox Connect app if it doesn't work. So many people report this issue yet it still remains.
