Hi rbhamilton,
Thank you for letting us know you have concerns with the billing standpoint of your account. We would intend this forums to be utilized for sharing helpful technical support. If you'd like assistance with your account, or want to express billing questions, then you may call our customer support, contact us on Social Media through Facebook and Twitter, and even email us at cox.help@cox.com
If you wish to discuss the account billing details, please reach out to us in any of the above medias. Thanks again for your time.