Forum Discussion

bwiley1's avatar
bwiley1
New Contributor II
4 years ago

Is Docsis 3.1 more susceptible to upstream noise than Docsis 3.0?

I've been a Cox customer for 22+ years.  I've rarely had any issues.  A few years back, I had had voltage on my upstream and they replaced a cable from my house to the pole.  But other than that, no ...
DOCSIS 3.1
noise
upstream issues
Allan's avatar
Allan
Moderator
@Bwiley1, We appreciate your tenure with our family and we recommend sending us an email with your full name, address, and a brief description of this concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
bwiley1's avatar
bwiley1
New Contributor II
4 years ago

A tech is coming out today between 1 and 3p to check.  If the issue is unresolved, I'll let you know.  i was just curious about the differences between Docsis 3.0 and 3.1 for noise on the line.  Why suddenly it's an issue when it's been fine for years.

  • Allan's avatar
    Allan
    Moderator
    4 years ago
    @Bwiley1, No worries. Please let us know if you have any issues or concerns after the tech visit. We will be here to help. -Allan, Cox Support Forums Moderator.