Forum Discussion

sirr24's avatar
sirr24
New Contributor
2 years ago

Is it me or does Cox have and outage every 1-2 months?

I have been looking and buying my own internet for a while now and this service has had the most frequent outages. I feel like there's one every 1 to 2 months. Does anyone know why? Is it locations? ...
packet loss
OgreMHDW's avatar
OgreMHDW
New Contributor

I would agree. 1-2 times a month Cox goes out for maintenance in my area.

ChrisJ2's avatar
ChrisJ2
Moderator
5 hours ago

Hi, there. I'm so sorry for the continued maintenance in your area. I know that makes it hard to work and I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We want to ensure we're providing adequate credit and up to date information for you.