Forum Discussion
Adding to this.
Cox's spam filter is more trouble than it is worth. I want to let it all thru and I have no problem deleting off my phone before reading it in. I'll do my own spam filtering. MUch easier than having to keep logginbg into this site to look for what good emails Cox has flagged.
Also adding that marking something as not spam is nbot helping. VERY frustrating. Just let us disable spam filtering and be done with it.
- JulianN2 years agoModerator
Hello! Thank you for reaching out to Cox support. I would be happy to assist. Please email us your 1st and last name as well as your full address. Thank you for your time and for choosing Cox support.
- duopshebop2 years agoNew Contributor
I have this exact same problem. Started about 3 weeks ago. 25% of my emails now end up in junk/spam folder for no reason. ans sayingthey are not JUNK doesnt do anything for the next time. they appear on my Imac in JUNK folder but dont go to my iphone or ipad on apple mail until they are moved to the inbox. Very annoying! How to i stop COX from filtering my emails. THX
- DannyS2 years agoModerator
We would like for you to reach out to us outside of forums so we can assist with these concerns. Because we will need your account information to look into this. When available can you please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Supply us with the account name and full-service address with the link to this thread. We would like to help.
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