Issues getting the full speed for the gigablast
Am not getting the full speed and intermittent speed and experiencing lag in games have cax80
Forum Discussion
I'm having the same problem, I can't get over 450 on my gigablast connection. Tried The whole home and have tried their standard modem with my own router. No change. So I know it's not me, it's not my hardware and not their hardware. It's the service.
But my problem is I'm afraid to drop below that service, as I would expect to get about 1/2 of it as well. Might as well be on DSL instead of cable.
it's been this way for over a year, and all they say is a year old post that they are working on it. I have to think they aren't, they don't care; they think we won't leave for another. Once I get anything else in my neighborhood; I'm dropping COX like a cheap date.
My PC is hooked in via ethernet and my laptop uses WiFi, same issue. regardless of connection.
- Hi @Gdwall
I completely understand the frustration of having an inconsistent internet signal and you definitely deserve reliability. I checked your area and our engineers are aware of and tracking the issues in your area. We know this can be frustrating but our engineers are working quickly to provide the best possible experience. You can get further information about the outage using the Cox app or this link www.cox.com/.../outages.html . You can also send us an email at cox.help@cox.com for further inquiries.
Ben S.
Cox Support Forums Moderator I'm not on gigablast, but I've been trying to research if anyone gets the connection speed they pay for. I'm on 500mbps and get around half that at best (250+). If you pay for "gigablast" and get around 450mbps then that's nonsense. If my plan actually provided ~400+mbps I'd feel pretty confident upgrading. *This is with CAT7 ethernet cables directly tied to my PC.
I get the speed I pay for. 940 down and 35 up. But only after several tech visits to correct multiple problems with the Cox network.
