Forum Discussion

GolfingRd1's avatar
GolfingRd1
New Contributor
3 months ago

Just started and the internet says not secure. How do I fix that?

Just started and the internet  (WiFi) says not secure. How do I fix that.

 

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    3 months ago

    Probably means either you don't have an wpa key, OR, you are using wpa2, and an APPLE device, which gives you that warning if you don't use WPA3. 

    (WPA = WiFi Protected Access). 

  • LatitiaS's avatar
    LatitiaS
    Moderator
    3 months ago

    Hi GolfingRd1,

     

    We appreciate the opportunity to help.  First and foremost, please make sure you are connected to your home network.  If you are using one of our Panoramic Gateway devices, the access details are listed on the back/bottom of the unit.  You may also want to power cycle your devices to ensure it picks up your new network.  

    Feel free to reach out to us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com if you need additional assistance.

    Cox Support Forum Moderator