Forum Discussion
ci1551
2 years agoNew Contributor
The tech ran a single line to an amp then split the line coming off the amp. When he ran the diagnostics at the line from the coming from the pole he said the high channels were in the red, that was before the new drop line was installed.
- DavidA22 years agoFormer Moderator@Ci1551,
Thank you for letting us know. If you are still having trouble, we would be happy to investigate further.
David
Cox Forums Moderator - WiderMouthOpen2 years agoEsteemed Contributor
What kind of amp do you have? Amps can increase noise as well as signal on the line, which can cause uncorrectables. Your SNR is great, but it could be noise outside of that frequency.
- ci15512 years agoNew Contributor
dont know the model number, the tech put it in, Arris red label
- WiderMouthOpen2 years agoEsteemed Contributor
Can you take a picture?
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