Losing internet connection when printing
Earlier this year, I upgraded my Cox service to include telephone and was issued an Arris TM3402A modem. Every time I use my printer, whether to print, scan, or copy, the modem loses its internet con...
Forum Discussion
Hello Joe. Does the lights on the modem change when this issue happens? -Allan, Cox Support Forums Moderator.
Hi Allan. The lights on the modem do not change, but the internet connection light on the router goes out. I still have wifi connectivity through the router, but no internet. As soon as I reboot the modem (not the router) internet connectivity returns.
