Forum Discussion
Your PingPlotter does seem indicative of congestion on the Cox network. You have pretty low latency when packets make the round trip and it is interesting the packet loss is uniform across all the hops...
Something to keep in mind... packet loss may not be indicative of a problem with the network as the routing hardware along the route might be configured to de-prioritize responses to traceroute tools.. especially if the system detects network congestion... sometimes the networking hardware may even be configured to not respond to these requests at all.
Curious whether you have tried connecting via a VPN service and running PingPlotter against the same target IP address...
I could understand congestion being the cause if this were a relatively new issue. However, this has been consistent for four and a half years.
- Superbigwaff4 years agoContributor
So you’ve tried using a VPN service?
- LillyH934 years agoNew Contributor
Not a third party service, no. I have used Cox's EliteGamer system, which as I understand it, is basically a VPN. I can confirm that that does not work.
- Superbigwaff4 years agoContributor
Cox EliteGamer system is not a VPN service. Your network traffic is not tunneled or encrypted. Cox is reselling a third-party service outside of the Cox network. Only specific game network traffic is proxied to the third-party service. All your network traffic, including the gaming network traffic, still flows over the Cox network. This is why you can confirm that it "does not work".
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