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Draguar's avatar
Draguar
New Contributor
5 years ago

Modem resets every morning at 5:21

I have an Arris SBG7600AC2 modem that is hard resetting every morning from a signal Cox is sending. I am including the event log. Is there a setting I need to change on my modem?

12/14/2019 5:21

73040100

6

TLV-11 - unrecognized OID;CM-MAC=14:c0:3e:a3:36:c9;CMTS-MAC=2c:86:d2:88:58:eb;CM-QOS=1.1;CM-VER=3.0;

12/14/2019 5:21

84000700

5

RCS Partial Service;CM-MAC=14:c0:3e:a3:36:c9;CMTS-MAC=2c:86:d2:88:58:eb;CM-QOS=1.1;CM-VER=3.0;

12/15/2019 5:22

73040100

6

TLV-11 - unrecognized OID;CM-MAC=14:c0:3e:a3:36:c9;CMTS-MAC=2c:86:d2:88:58:eb;CM-QOS=1.1;CM-VER=3.0;

12/15/2019 5:22

84000700

5

RCS Partial Service;CM-MAC=14:c0:3e:a3:36:c9;CMTS-MAC=2c:86:d2:88:58:eb;CM-QOS=1.1;CM-VER=3.0;

  • bearone2's avatar
    bearone2
    Contributor III

    my panoramic modem resets every day about the same time, i'm usually up on the computer.

    check with your modem mfg.