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AndrewFrfxVA's avatar
AndrewFrfxVA
New Contributor
7 years ago

Modem upgrade offer

I received an email with an offer for an "upgraded replacement modem at NO COST to you". When I click on the link my only choice is to buy a modem for $199 + $20 shipping.  

Was there a coupon code that I'm supposed to use? Am I being dense and no seeing the obvious way to claim my modem upgrade?

  • MariaL's avatar
    MariaL
    Moderator
    7 years ago
    Hi AndrewFrfxVA,

    Thanks for reaching out to us via Cox Forums. So that we can address your specific account question, we'll need to take the conversation offline. Please email my team at cox.help@cox.com with this post, your full name, and complete address.