Forum Discussion

John_Hill's avatar
John_Hill
New Contributor
4 years ago

My laptop cannot see my own home cox Wifi networks.

Can't see the wireless network on my Lenovo laptop. I can see other networks. I've reset the wireless adapter. I've made sure I have the most up to date software. Every other device in the house can ...
WIFI problems
John_Hill's avatar
John_Hill
New Contributor

It shows the Cox wifi. The list for wifi isn't that long so it's not a matter of scrolling. It shows quite a few networksm. Like from neighbors.  

I just factory reset the laptop and it still doesn't show the home wifi. I don't have a separate router. It's an all on one modem /router from cox.

I do have the 2.4G and 5G separate. 

JonathanJ's avatar
JonathanJ
Former Moderator
4 years ago
@John

Have you tried hardwiring the device to see if you can access the internet?


Jonathan J
Cox Moderator