Forum Discussion

johnson_jon's avatar
johnson_jon
New Contributor
5 years ago

myemail inbox filter rules - Any Condition no longer working

Why is the myemail inbox filter rules for any condition not an option.  Seems to only have the option for all conditions must be met. I have rules in place for more than 5 years that are no longer working that still show the option of any condition but stopped working on 4/20/2020.  Does anyone now why or have a fix or suggestion.  I used this to filter SPAM since COX doesn't do a very good job of it on their own.

filter
filtering
inbox
myemail
rules
spam
  • MarkM1's avatar
    MarkM1
    Former Moderator
    5 years ago
    johnson.jon

    Are you using a 3rd party app to check your emails or are you checking your service on https://myemail.cox.net/? Have you tried the spam filters there as well?

    Mark M.
    Cox Support Forums Moderator
  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    i have no filters & have 12 in webmail/spam right now.