Forum Discussion

Mpittman02's avatar
Mpittman02
New Contributor
19 days ago

Need help with internet

Need help

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Greg, why are you asking them to email you without knowing what they need help with? Is it forum policy to keep as much conversation off the forum as possible? if so, it's no wonder this forum is a shell of it's former self. Are you a bot?

    OP, what do you need help with? Is your modem offline? Intermittent connectivity issues? Slow speed? Latency or packet loss?

  • Hi,

    We will be glad to help.  If you can let us know more about the issue you are seeing here or reach out to us privately our email address is cox.help@cox.com. Please include your account info including your full street address in the email.

    Greg