Forum Discussion
I feel your pain. I have the same issue with the upload speeds. They throttle them during peak times because their infrastructure cannot handle it any longer. They need to upgrade the network and allow for more traffic. I see the complaints all over the internet so I can't imagine Cox isn't aware of the dissatisfaction with a vast majority of their customer base. The fact that they know how upset people are, have the FCC on their back and continue to do nothing really chaps my a s s. I would imagine a Class action lawsuit isn't far behind.
I think a law suit may be the only way to motivate them to improve their network. My guess is most people do not notice the reduced upload speeds. As long as the video streaming services are working well then they are satisfied.
- Allan4 years agoModerator@Quasibrain, I recommend sending us an email with your full address and a brief description of this concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
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