Forum Discussion

quasibrain's avatar
quasibrain
New Contributor II
4 years ago

No internet after cox contractor at my place. Customer support says modem is my problem

After IDA we lost our internet service. The service was restored after one week, Sunday 9/5/21. Today a cox contractor was on our property running new cable on the power poles. They left a bundle of ...
quasibrain's avatar
quasibrain
New Contributor II

I think a law suit may be the only way to motivate them to improve their network. My guess is most people do not notice the reduced upload speeds. As long as the video streaming services are working well then they are satisfied. 

Allan's avatar
Allan
Moderator
4 years ago
@Quasibrain, I recommend sending us an email with your full address and a brief description of this concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.