Forum Discussion

dtendick's avatar
dtendick
New Contributor
3 months ago

No internet, no customer service.

Our service has been out in Mesa, AZ since Saturday. I wasted 45 minutes on chat this morning with no information other than it is a network problem. 

  • Hi, there. I'm really sorry about the issues you've had with your service and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. i would be glad to look into your account there and provide any available information.