Forum Discussion

igorek's avatar
igorek
New Contributor
4 years ago

No IPv6 support on business internet account? Say what!?

I just contacted Cox business support and I was informed that Cox does NOT support IPv6 on their  business internet service!? Say what now!?

Can someone confirm this? I'm located in southern California.

Thank you in advance.

business
connectivity
cox coxsupport
internet
iPv6
  • igorek's avatar
    igorek
    New Contributor
    4 years ago

    Thanks everyone!

    I was able to get it going on my Cisco ASA. The only way to get it is via DHCP-PD. I wish I could get a static one.

  • LatitiaS's avatar
    LatitiaS
    Moderator
    4 years ago
    Hello Igorek,

    My apologies for the confusion. My team primarily assists with residential accounts but please note all Cox customers have access to IPv6. Please visit https://bit.ly/3rRsayM for helpful information regarding IPv6 information.

    Latitia
    Cox Support Forums Moderator
  • LatitiaS's avatar
    LatitiaS
    Moderator
    4 years ago
    Hello Igorek,

    My apologies for the confusion. My team primarily assists with residential accounts but please note all Cox customers have access to IPv6. Please visit https://bit.ly/3rRsayM for helpful information regarding IPv6 information.

    Latitia
    Cox Support Forums Moderator
  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    Probably just a clumsy choice of words from an inexperienced employee.

    It isn't Cox "does not" support IPv6 but are still in the development stages of their IPv6 Migration Program.  You may already be dual-stacked.

    Someone posted a link to verify all your assigned addresses (IPv4 & IPv6), but I didn't save it.  It should be searchable.

    www.cox.com/.../ip-version-6.html