Not getting the speeds I'm paying for.
I'm paying for a 500 Mbps plan, but every speed test is showing 40 Mbps - 120 Mbps. It's been like this for months. What's going on? Why am I not getting what I paid for?
Forum Discussion
Hi wp. The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
