Now they want to charge me for modem rental service
Why not just return this money-sucking modem and be rid of it? Nobody rents modems...especially an 8-channel. Buy your own.
You should remove your email address.
I have been a Cox customer and bgt my own modem when I first subscribed back before 2001 and then in middle of 2017 I got the letter that said I was such a great customer that they wanted to give me a FREE Giga bit modem so I went in and then the lady got the modem and started to write of the charges for the modem and I told her to stop and went to the Manager and He stopped her and told her it was free period and no charges were to be assessed to my account for the modem or rental fees. well 2 month ago Iwas told sorry but I had to pay a rental fee so that is why I asked here and else where if anyone else got the paper saying come and get your free modem. Well it does happen things are free sometime but Ilost the paper and thats why I am looking to see if anyone else got such a letter.
Cox and their papers they send out is conveniently lost or miss placed. So that's why I am here asking for help if anyone got such a letter.
