Outage in New Kent county VA

Really tired of this. For the last month once a week there’s an all day outage! I want a discount!! then there’s never a proper update on the app I just got a text saying there having trouble fixing the problem and the new time is 12:34 am my internet has been back for 2 and half hours it’s now 8:14pm if there was another option for internet I’d be gone! I had Cox in Arizona and I couldn’t stand it because of the same reoccurring problems, the amount of money that your customers have to spend is outrageous and for the continuous problems in this area is ridiculous!