Outlook keeps prompting to "Enter Network Password"
Outlook keeps prompting to "Enter Network Password"
Forum Discussion
Mark it down: at 7:00 ET Wed 5/20 I was ONCE AGAIN prompted by Outlook to enter my username and password for imap.cox.net. WHY AGAIN?!? AND ONCE AGAIN FOR THE NEXT WEEK, OUTLOOK SOAM FILTERS WILL BE USELESS IN BLOCKING THE 6-10 WONDERFUL SPAM EMAILS THAT I GET EVERY MORNING THANKS TO COX DOING NOTHING TO BLOCK SPAM. NOW I’M BEING KICKED OFF THE IMAP SERVER DO I CAN’T USE OUTLOOK FILTERS TO BLOCK THEM. IT’S ABSOLUTELY HOPELESS!!’
Hi JP Sports. It is possible that your password in Outlook may be corrupted. You may want to verify that the incoming user-id doesn't have @cox.net in the name and remove the password and save it. You will get an error but it will log this change. Then input your password and save it. - Lisa, Cox Support Forums Moderator
The IMAP account settings page only includes my Cox User ID in the user name and password only. @cox.net is not included in the user name. Server is imap.cox.net, port 993, SSL/TLS encryption, SPA box unchecked. So not sure what the root cause is.
- You may need to create totally new password for this email account and update the incoming and outgoing server settings on all devices that use this email account. - Lisa, Cox Support Forums Moderator
I just created a new password about a month ago and it has caused nothing but problems. I only use my laptop and my phone and both are up to date.
