Packet Loss Issue

I have had issues for atleast half a year now with cox, maybe more. I am having severe packet loss upload issues and its gotten worse as time has gone on. A tech came out today and agreed finally it was on coxes end. And the sad part is as soon as he left it got worse. I was getting 2-13% consistently. now its 10-20% with occasional unusable 90% packet loss, all uploaded. Any time I spoke with cox about this all i got was a reset and more product shoved down my throat, you need the unlimited package, you need the wall to wall wifi, etc. I know the issue is a node with cox. And I don't know if they will ever do anything about it. If you are in the Louisiana area. I would use someone else if you can. Good luck.