Panoramic Router Port forwarding

Question

I have the Cox Panoramic router CGM4140COM.&nbsp; I switch plugged into ETH1, and a device plugged into ETH2.&nbsp; The device in ETH2 has a static IP address, and I can access it from the LAN.&nbsp; I can see it as a "Connected Device" in both the router, and wifi.cox.com OK so all that is good.

I am having an issue when I go into port forwarding this device is not showing up in the drop down.&nbsp; I need to setup 2 ports.&nbsp; I have searched the forum, and not seeing an answer to this issue.&nbsp; I can call COX, but am I understand correctly that they want to charge to support THEIR router, and something that is obviously THEIR issue?

Thanks

allan · Answer

@Dusty Gordon, Is the app seeing the other device when you attempt to port forward? -Allan, Cox Support Forums Moderator.

dusty_gordon · Answer

@Allan, Yes I can see other devices on the list in both the App, and the webpage, and I can see some getting added and dropping off the list as they go online\offline

bens1 · Answer

@Dusty

Have you tried going into the Admin tool and see if you can access it that way? Once you log in, click Advanced and then Port Forwarding.
www.cox.com/.../setting-up-wifi-with-the-panoramic-wifi-gateway.html

Ben S.
Cox Support Forums Moderato

dusty_gordon · Answer

@Ben,

Yes when I go there web interface I see this on the port forwarding screen:
"Managing your home network settings is now easier than ever.Visit&nbsp;wifi.cox.com&nbsp;to set up port forwards, among many other features and settings."

danielle_b_ · Answer

[deleted]

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Panoramic Router Port forwarding

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