my billing cycle is from 16 sept to 15 oct but my bill due date for whole month is on 07 oct itself.. is that correct ? i should pay for whole month when i use it for whole month not just for 30 days use. Also this is new connection so musti be qualify for 1 month free. isn't it ?
You are actually PRE-Billed for the month. SO, if your billing date starts on the 16th of Sept, 3 weeks after that is when the bill for the Sept-Oct bill becomes late.
dchaurasia We can certainly take a look at your bill for you. Please send an email to cox.help@cox.com and include your full name, address and a link to this Forums post. Thanks!
