Phishing from cox.net email
Got an email from "american Express" about my Charles Schwab account.
Don't have one.
email is from kalfayan1@cox.net
Beware
Forum Discussion
@Ron20m
We recommend sending suspected phishing emails preferably as attachments to phishingreport@cox.net for immediate processing.
-Chris
We recommend sending suspected phishing emails preferably as attachments to phishingreport@cox.net for immediate processing.
-Chris
we DO have a schwaab account, but what does american express have to do with t? mine was from american express<susan,sweeney@cox.net>...supposedly. i see we now have a new address just for phishing? i have been sending to abuse@cox.net when it's a cox address. is that still ok? and i've never been able to figure out how to send email as an attachment,,,tho one of the users here explained it to me...but my email client allows me to access "full headers." is it still ok to send that way? rules change i guess, so update us pls?
- Hi Socal, phishing emails that seem to originate from a Cox IP (or are sent from an @cox.net email address) should be sent to abuse@cox.net following the Abuse Submission Guidelines at www.cox.com/residential/support/reporting-spam-phishing-and-virus-abuse.html. It should also be sent to phishingreport@cox.net as an attachment. To send as an attachment using Cox Webmail, open the email that you want to forward as an attachment. Click on the "More actions" icon in the upper right corner of the email, then click "Save as file" to save the email to your computer. Go back to your Inbox and click Compose. Enter "phishingreport@cox.net" into the To field, add a subject, and add any comments in the body of the message (if applicable). Click Attachments, locate the saved email on your computer, and then click Open. Finally, click Send. If using Outlook, click New Email, fill in the To and Subject fields, and then click on the Insert menu. Click "Outlook Item" to attach another email, and locate the phishing email that you want to send as an attachment. Double-click on the phishing email and press Send. -Becky, Cox Support Forums Moderator
Out of curiosity, what's wrong with forwarding the whole email? Every time I get one with an @cox.net email address, I forward the whole email to all three, abuse@cox.net, phishingreport@cox.net & spamreport@cox.net
- Hi JRD59. The reason we ask you to send email as an attachment to phishingreport@cox.net is that we need the header info and this is the way we get that information. Thanks, Lisa - Cox Support Forums Moderator
thanks for clarification. i'll save this & give it a whirl. please respond to the other message here tho, as i am interested too.
- Forwarding phishing emails as an attachment rather than just forwarding the email is ideal. This preserves the headers of the original message. -Becky, Cox Support Forums Moderator
well i tried the attachment thing & it was an epic fail. got thru step 3, but other than the dire warning about what this "type" of file might do to my computer, i could not figure out how to save it to my computer. maybe because it pops up in an i.e. window and i'm using chrome? when i tried to save it in "downloads," but when i tried to attach it said could not be found. tried to make a folder & save it there, but when i tried to attach the folder was empty. going back to letting eudora do it! logic & proportion again...:)
