Forum Discussion
we DO have a schwaab account, but what does american express have to do with t? mine was from american express<susan,sweeney@cox.net>...supposedly. i see we now have a new address just for phishing? i have been sending to abuse@cox.net when it's a cox address. is that still ok? and i've never been able to figure out how to send email as an attachment,,,tho one of the users here explained it to me...but my email client allows me to access "full headers." is it still ok to send that way? rules change i guess, so update us pls?
- JRD597 years agoNew Contributor II
Out of curiosity, what's wrong with forwarding the whole email? Every time I get one with an @cox.net email address, I forward the whole email to all three, abuse@cox.net, phishingreport@cox.net & spamreport@cox.net
- LisaH7 years agoModeratorHi JRD59. The reason we ask you to send email as an attachment to phishingreport@cox.net is that we need the header info and this is the way we get that information. Thanks, Lisa - Cox Support Forums Moderator
- socal_transplan7 years agoContributor III
thanks for clarification. i'll save this & give it a whirl. please respond to the other message here tho, as i am interested too.
- Becky7 years agoModeratorForwarding phishing emails as an attachment rather than just forwarding the email is ideal. This preserves the headers of the original message. -Becky, Cox Support Forums Moderator
- socal_transplan7 years agoContributor III
but as i said, my old school eudora mail client has a "blah,blah, blah" button which brings in the full headers, then i simply forward it. are they not usable in that format? got another one today & so will try your method. sounds more complicated tho.
- socal_transplan7 years agoContributor III
well i tried the attachment thing & it was an epic fail. got thru step 3, but other than the dire warning about what this "type" of file might do to my computer, i could not figure out how to save it to my computer. maybe because it pops up in an i.e. window and i'm using chrome? when i tried to save it in "downloads," but when i tried to attach it said could not be found. tried to make a folder & save it there, but when i tried to attach the folder was empty. going back to letting eudora do it! logic & proportion again...:)
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